U.S. Sales Only
GlobalPCT sells and ships products only within the continental United States, Alaska, and Hawaii. No shipments are made to APO addresses, United States territories, or addresses outside the United States.
Product Availability
GlobalPCT.com makes every effort to provide current stock status and ship within 1-2 business days upon receipt of payment. In spite of these attempts, items that are listed in our auctions as available may occasionally fall on backorder. IIf, for any reason, your item has not shipped within 7 days, we will notify you of this delay via email. At that time you will be given the option to either cancel your order, or allow it to remain on backorder. If you wish to cancel during this time, you may do so by emailing us.
Prices
GlobalPCT endeavors to offer you competitive prices on current products and selected refurbished and clearance products. The price you will be charged is the price shown on the day you place your order, plus applicable sales tax and shipping charges. GlobalPCT reserves the right to change prices for products carried by GlobalPCT at any time
Sales Tax
Orders billed by GlobalPCT will include sales tax on all shipments to New York State.
Shipping Information
Shipping Method
To support our customers' shipping needs we provide with premium carriers (UPS, USPS) with Next Day, 2nd Day and standard delivery options available for most items.
Delivery times are stated in business days, and do not include order processing times.
Next Day - Delivered the next business day by 5PM
2nd Day - Delivered by the 2nd business day by 5PM
USPS Priority – Delivery within 2-3 business days
Standard - Routinely delivered within 3-5 business days

Shipping Rate
Products have a flat rate for standard service, unless otherwise noted in the shipping and handling portion of the product description page. For express delivery (USPS Priority, Next Day or 2 nd Day), please email for rate.
Auction shipping is routinely charged per item. Quantity shipping discount may be available by asking via email.
All shipping prices are quoted in U.S. dollars. C.O.D. orders cannot be accepted.

Insurance
All deliveries are insured and guaranteed against loss, theft and damage. If you should experience any, please email to report.

Product Warranty
All products carry a manufacturer's warranty. Please see the warranty information within the product description for warranty holder and details. If your item has not been repaired to your satisfaction, GlobalPCT.com will work with you to obtain an appropriate resolution. In this event, email to info@globalpct.com . Please include the name, phone number and case/reference number of the warranty provider. Our representative will respond to you within 1 business day.
Return Policy
GlobalPCT.com is committed to working with you to ensure that every product under warranty performs to the manufacturer's specifications. Please check the product description for warranty details and contact information. This can be found by clicking on the product description.
Support
Technical Support
In our experience, many problems can be resolved with the assistance and technical expertise of the manufacturer.

Warranty Support
Should your item require warranty services or is missing parts, please first contact the warranty service provider listed in the Warranty section of the product description.

If your item has not been repaired to your satisfaction, GlobalPCT will work with you to obtain an appropriate resolution. In this event, submit an email report. Please include the name, phone number and case/reference number of the warranty provider. We will respond to you within 1 business days.
Return
Return Merchandise Authorization
Items may be returned for refund within 30 days of purchase date. Replacement or repair, subject to GlobalPCT restrictions. All product returns must have a Returned Merchandise Authorization issued by GlobalPCT.com. RMAs are valid for 7 days from the date of issuance. Shipping charge is not refundable.

All returns will be processed and fully inspected after they arrive in our warehouse. All products must be returned in original condition including packaging, documentation, warranty cards, manuals, and accessories.

Returns that do not include all peripherals may be returned to the customer or charged on a per item basis.

Return Shipping
All returns must be shipped freight pre-paid.

Unauthorized Returns
GlobalPCT.com cannot accept unauthorized returns or exchanges. Packages without a Return Authorization Number will be refused.

Non-Defective Returns
Non-defective products cannot be returned. Any returns found to be non-defective are subject to a restocking fee of 15% and all non-product-related fees (shipping, transaction and insurance) are not refundable.